● Reservation Required

All stays must be booked in advance.

 

● Check-in: 3:00 PM – 8:00 PM

If you expect to arrive after 8:00 PM, please contact us in advance.

Please note that we may not be able to accommodate early check-in before 3:00 PM, depending on the day.

 

● Check-out: by 10:00 AM

 

● Free Parking Available

Please note that while we provide a parking space, we are not responsible for any accidents, theft, or damage to your vehicle during your stay.

 

● No Pets Allowed

(Except certified service animals)

If you plan to stay with a service animal, please inform us at the time of reservation.

 

● No Smoking Indoors

A designated smoking area is available outside. Thank you for your cooperation.

 

 

●Cancellation Policy

You can cancel your reservation at least 72 hours before your scheduled check-in date to receive a refund (excluding a 3.6% processing fee).

 

For peak seasons (New Year holidays, Golden Week, Obon), please cancel at least 7 days in advance for a refund.

 

Cancellations made after the above deadlines will be charged 100% of the booking fee.

 

If you do not arrive by 10:00 PM without contacting us, your reservation will be considered a no-show, and 100% of the fee will be charged.

 

 

●Damage & Liability

If any damage is caused to our facilities due to intentional actions or negligence, we may request reimbursement for the actual cost of the damage.